Shipping policy
Shipping Policy
Order Processing
At NightBeam, orders are typically processed within 1–3 business days.
Processing includes order confirmation, product inspection, and fulfillment preparation. Please note that during peak seasons, promotions, or holidays, processing times may be slightly extended.
Business days do not include weekends or holidays.
Shipping & Delivery Time
Estimated delivery time is up to 8 business days after processing.
Please understand that delivery timeframes are estimates and are not guaranteed. International shipments may require additional time depending on destination country and customs clearance procedures.
Total Estimated Delivery Time
Most orders arrive within approximately 9–11 business days (processing + shipping combined).
These timelines reflect the standards of our fulfillment partners and shipping carriers.
Tracking Details
All NightBeam orders include tracking.
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Tracking information is emailed once your order has shipped.
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Tracking updates may take 24–72 hours to become active after shipment.
If you do not see tracking activity immediately, please allow this time window before contacting support.
Delays & Carrier Responsibility
Once your order has been shipped, delivery timing becomes the responsibility of the carrier.
NightBeam is not responsible for delays caused by:
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Carrier-related issues
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Customs processing delays
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Incorrect or incomplete shipping addresses
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Severe weather or natural events
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High shipping volume periods
We appreciate your understanding and will always do our best to assist if issues arise.
Shipping inquiries
Email: support@nightbeamstore.com