Refund & Returns Policy

Returns

At NightBeam, we accept returns only under the conditions listed below:

• Return requests must be submitted within 90 days of delivery
  
  
• The item must be unused, unworn, and returned in its original packaging
  
  
• A valid order number or proof of purchase is required
  
  
• Customers are responsible for covering return shipping costs (if any)

Returns will NOT be accepted for:

• Incorrect color selected at checkout
  
  
• Normal wear and tear
  
  
• Damage caused by misuse, improper handling, or neglect
  
  
• Shipping delays once the order has left our facility
  
  

---

Refunds

Refunds are issued only after the returned product has been received and inspected.

• Approved refunds will be processed back to the original payment method
  
  
• Original shipping fees are non-refundable
  
  

Please allow processing time depending on your payment provider.

---

Important Information

NightBeam glasses are designed for hands-free illumination during work, outdoor activities, and general use. Minor cosmetic differences or slight packaging variations do not qualify as product defects.

---

Please Contact Us First

If you experience an issue with your order, we kindly ask that you contact us before opening a dispute or chargeback. Our support team is here to assist you and will work to resolve any concerns as quickly as possible.

Email: support@nightbeamstore.com